Key Responsibilities: Welcome customers and create a friendly, premium store experience Understand customer preferences and guide them through frame styling & selection Assist in the eye-checkup flow by coordinating with the optometrist and preparing frames Explain product features, materials, lens options, and brand story with clarity Maintain store hygiene, visual merchandising, and product displays Handle billing, CRM data entry, and customer follow-up when needed Support inventory management: stock counts, replenishment, and product handling Ensure adherence to all store SOPs opening, closing, and daily checklists Resolve customer queries and ensure satisfaction throughout the journey

What we're looking for: 1-3 years of prior retail experience preferred (fashion, lifestyle, eyewear) Excellent communication and customer interaction skills Warm, confident, and well-presented someone who loves styling & fashion High ownership and a hands-on attitude Comfort with basic billing systems, POS, and CRM tools Ability to work in shifts, weekends, and fast-paced retail environments Should be able to join immediately or within 30 days